Emotional intelligence is a person’s ability to analyze, understand, and regulate their emotions to adapt their resulting behaviors.
Emotional intelligence enables one to take a step back from their emotions in a situation of action or in relationships. It helps improve communication and analyze our social or professional environment.
A person with high emotional intelligence is sensitive to the emotions of others; they can feel them.
Emotional Quotient (EQ) is the measure of emotional intelligence in a person
Daniel Goleman distinguishes 5 domains of emotional competencies in his book “Emotional Intelligence” published in 1996:
1. Recognizing One’s Emotions:
This involves recognizing one’s own emotions, identifying the difference between emotions, such as anger and sadness, for example.
2. Managing Emotions:
Acceptance of one’s emotions and their manifestations is a part of the learning process in emotional management.
3. Expressing Emotions Appropriately:
In other words, being able to express one’s emotions in a fair and healthy manner without subjecting others to them.
4. Understanding Others’ Emotions:
Demonstrating empathy in relationships, which involves deciphering the emotions of others.
5. Managing Relationships:
This involves knowing how to manage the impact of one’s emotions on others.
Sources : Mind Parachutes, Scienceshumaines.com, Daniel Goleman